Increase Customer Satisfaction
iTeller provides the tools necessary to function in an increasingly complex and competitive market. With the advent of online banking, customers have unlimited options when selecting a financial institution. However, even in the competitive 21st-century marketplace, the key to success remains the same: providing your customers with great customer service.
With iTeller, tellers can provide the level of service that creates loyal customers. Tellers can provide instant and accurate information to customers and process their business quickly and accurately. Notes and alerts are automatically displayed when an account is accessed, allowing tellers to quickly locate and resolve customer issues.
We find there are a lot less mistakes as the checks are read by CAR/LAR software and amounts are automatically put into the transaction fields, which eliminates a lot of keying by the teller.
